Find your phone label
If you need to call the Nokia Care Contact
Center or your service provider, you will need
to provide specific information about your
phone. This information is provided on the
phone label (1), which is on the back of the
phone (under the battery). It contains the
model and serial numbers, as well as other
important information about your phone.
To help Nokia promptly answer your questions, please have the following
information available before contacting the Nokia Care Contact Center:
•
Your phone model number
•
Type number
•
International mobile equipment identity (IMEI)
or electronic serial number (ESN)
•
Your zip code
•
The phone or enhancement in question